Watch. Match. Rally.
Effective Date: January 2026
RallyRally ("we", "us", or "our") operates the RallyRally mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
By using RallyRally, you agree to the collection and use of information in accordance with this policy.
When you create an account and use RallyRally, you may provide:
We do not collect:
As you use the App, we collect:
We collect anonymised, aggregated data to improve our service:
This data is anonymised using one-way hashing and cannot be linked back to you personally.
We use your information to:
Your profile information (name, photo, videos, location, ratings, bio) is visible to other RallyRally users. You can control some visibility settings within the App.
We use trusted third-party services to operate RallyRally:
| Provider | Purpose | Data Shared |
|---|---|---|
| Firebase (Google) | Authentication, push notifications | Email, password (encrypted), device tokens |
| Cloudflare | Database, video storage, API hosting | All app data (stored securely) |
| Google Places | Location search during signup | Location queries |
| Resend | Email delivery | Email address, email content |
| AWS Lambda (Amazon) | Video processing | Uploaded videos (for transcoding) |
| RevenueCat | Subscription management | User identifier, subscription status, purchase history |
| Stripe | Payment processing (web) | Email, payment method details (handled by Stripe, not stored by us) |
| Apple App Store | In-app purchases (iOS) | Apple account info, purchase receipts (handled by Apple) |
| Google Play | In-app purchases (Android) | Google account info, purchase receipts (handled by Google) |
These providers process data on our behalf under strict contractual obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not serve advertisements.
We may disclose your information if required by law, court order, or to protect the rights, safety, or property of RallyRally, our users, or the public.
Your data is stored on servers operated by Cloudflare, with infrastructure primarily located in regions that provide adequate data protection. We implement appropriate technical and organisational measures to protect your data, including:
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
We retain your data for as long as your account remains active and as needed to provide the service.
You can delete your account at any time through the App settings. When you delete your account:
Transaction records related to RallyRally Premium subscriptions may be retained for longer periods as required for:
These records are retained in accordance with applicable laws (typically 7 years for financial records). Payment method details remain with our payment processors (Stripe, Apple, Google) subject to their respective privacy policies.
Depending on your location, you may have the following rights:
To exercise these rights, contact us at [email protected].
RallyRally is operated from New Zealand. If you are accessing the App from outside New Zealand, your data may be transferred to and processed in New Zealand and other countries where our service providers operate. By using the App, you consent to this transfer.
RallyRally is intended for users aged 18 years and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from someone under 18, we will delete it promptly.
If you are in the EEA, our legal bases for processing are:
You have additional rights under GDPR including lodging a complaint with your local supervisory authority.
If you are a California resident:
We comply with the New Zealand Privacy Act 2020. You have the right to access your personal information and request corrections. If you believe we have breached your privacy, you may complain to the Office of the Privacy Commissioner.
The RallyRally mobile app does not use cookies. We use local device storage to keep you logged in and cache data for performance. This data remains on your device and is cleared when you log out.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the App. The "Effective Date" at the top indicates when the policy was last updated.
If you join our waitlist before the App launches:
Your email address and location (city and country).
To let you know when RallyRally launches in your city, and to send occasional updates before then.
Just us. We use Resend to send emails, which means your email address passes through their system. We don't share your information with anyone else.
Until you unsubscribe, or until we launch and you create an account (at which point the full app privacy policy above applies).
Email [email protected] and we'll remove you.
If you have questions about this Privacy Policy or our data practices, contact us:
Email: [email protected]
Jurisdiction: New Zealand
Demo includes footage by Ashley Neaves (CC BY license)
Effective Date: January 2026
Welcome to RallyRally. These Terms of Service ("Terms") govern your use of the RallyRally mobile application ("App") operated by RallyRally ("we", "us", or "our").
By creating an account or using RallyRally, you agree to be bound by these Terms. If you do not agree, do not use the App.
To use RallyRally, you must:
By using the App, you represent and warrant that you meet these requirements.
You must provide accurate, current, and complete information when creating your account. You agree to update your information to keep it accurate.
You are responsible for:
We are not liable for any loss arising from unauthorised use of your account.
You may only maintain one active account. We may terminate duplicate accounts.
RallyRally is a platform to connect tennis players for the purpose of arranging matches and games. The App facilitates introductions and bookings but does not supervise, control, or participate in actual meetings or matches.
You agree to use RallyRally only for its intended purpose and in compliance with all applicable laws. You will not:
RallyRally is a community of tennis players. We expect all users to:
You retain ownership of content you upload (photos, videos, text). By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute your content within the App for the purpose of operating the service.
Your content must:
We may (but are not obligated to) review, remove, or disable access to any content that violates these Terms. We may do so without notice.
RallyRally facilitates connections between users but is not responsible for the conduct of any user, whether online or offline. You are solely responsible for your interactions with other users.
You acknowledge and agree that:
We recommend that you:
We are not a party to any disputes between users. You agree to release us from any claims, demands, or damages arising from disputes with other users.
When you book a match through RallyRally:
RallyRally offers optional premium subscription services ("RallyRally Premium") that provide access to enhanced features. Premium subscriptions are available through:
Subscription pricing is displayed at the time of purchase and may vary by region. All prices are inclusive of applicable taxes unless otherwise stated. By subscribing, you authorise us (or our payment processors) to charge your chosen payment method for the subscription fees at the start of each billing period.
You can manage your subscription and turn off auto-renewal at any time:
You may cancel your subscription at any time. Upon cancellation:
Refund policies depend on how you purchased your subscription:
We may offer free trial periods for RallyRally Premium. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. We will notify you before your trial ends.
We may change subscription prices at any time. Price changes will take effect at the start of your next billing period following notice of the change. If you do not agree with a price change, you may cancel your subscription before the change takes effect.
If your subscription lapses (due to cancellation, non-payment, or otherwise):
The App, including its design, features, code, and branding, is owned by RallyRally and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the App without our written permission.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
To the maximum extent permitted by law, we disclaim all warranties, including but not limited to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
RALLYRALLY, ITS OPERATORS, AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Our total liability for any claims arising from your use of the App shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim, or NZD $100, whichever is greater.
You agree to indemnify, defend, and hold harmless RallyRally and its operators from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
You may delete your account at any time through the App settings. Upon deletion, your data will be removed as described in our Privacy Policy.
We may suspend or terminate your account at any time, with or without cause, with or without notice. Reasons may include (but are not limited to):
Upon termination, your right to use the App ceases immediately. Provisions of these Terms that by their nature should survive (including disclaimers, limitations of liability, and indemnification) will survive termination.
If you have an active RallyRally Premium subscription at the time of termination:
We may modify, suspend, or discontinue any part of the App at any time without notice. We are not liable for any modification, suspension, or discontinuation.
We may update these Terms from time to time. We will notify you of material changes by email or through the App. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.
Before initiating any formal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles.
Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of New Zealand.
To the extent permitted by law, you agree that any disputes will be resolved on an individual basis, and you waive any right to participate in a class action or class-wide arbitration.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and RallyRally regarding the App.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your rights under them. We may assign our rights and obligations without restriction.
If you have questions about these Terms, contact us:
Email: [email protected]
Jurisdiction: New Zealand
RallyRally Limited develops RallyRally, a tennis app designed to help players at all levels connect with practice partners.
Contact: [email protected]
Follow: @rallyrally.app